Refunds and Returns
At TKTX Numbing Creams, we strive to provide our customers with the best possible shopping experience.
We offer a comprehensive return and refund policy. We accept returns on all items purchased from our website within 30 days of delivery.
To be eligible for a return, your item must be unused and in its original packaging.
Refunds will be issued to the original method of payment used to place the order.
However, if you purchased an item at a discounted rate, as part of a sale or with a gift card, we are unfortunately unable to accept returns. All sales are final in such cases.
To initiate a return, please contact our customer service team via email or using the form on our contact page. You will need to provide your order number and details of the item you would like to return. We will then provide you with further information on how to proceed with your return.
If you received a damaged or defective item, please contact our customer service team within 14 days of delivery to initiate an exchange or refund.
For all other questions regarding our return and refund policy, please do not hesitate to contact us.
We offer a comprehensive return and refund policy. We accept returns on all items purchased from our website within 30 days of delivery.
To be eligible for a return, your item must be unused and in its original packaging.
Refunds will be issued to the original method of payment used to place the order.
However, if you purchased an item at a discounted rate, as part of a sale or with a gift card, we are unfortunately unable to accept returns. All sales are final in such cases.
To initiate a return, please contact our customer service team via email or using the form on our contact page. You will need to provide your order number and details of the item you would like to return. We will then provide you with further information on how to proceed with your return.
If you received a damaged or defective item, please contact our customer service team within 14 days of delivery to initiate an exchange or refund.
For all other questions regarding our return and refund policy, please do not hesitate to contact us.